Setup and Maintenance
Discussion List
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Is it possible to update the Default UOM of a Product using Item Service V2 web service?Summary: Update the default UOM/ default UOM Code of a product Content (required): In our Dev environment, around 200 products have incorrect UOMs. Is there a way to upd… -
How to have different Address Fields depending on the Country SelectedSummary: How can I setup up different rules / formats for the Address based on they country that is selected. For Example : Different countries can display different fie…Robert de Klerk-Oracle 16 views 1 comment 0 points Most recent by Jacqueline Li-Support-Oracle Sales -
What are Implications of increasing number of fields for workspace filter?**This post was created as part of a How to Service Request (SR)** Version (include the version you are using, if applicable): 22D Summary: What are the implications of …Varun Malhotra-Support-Oracle 35 views 2 comments 1 point Most recent by Sirajuddin Syed-Support-Oracle Sales
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what role is need to to view campaigns in Sales Cloud CXSummary: Roles required to view Campaigns in OSC. Content (required): Hi, What role is need to view sales campaign in Oracle sales cloud? I know this functioanlity has b…
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How to Check whether There is any City Name with More than 30 Characters in Geography Hierarchy?Summary: How to Check whether There is any City Name with More than 30 Characters defined in Geography Hierarchy? Content (required): **This post was created as part of …Jacqueline Li-Support-Oracle 12 views 1 comment 0 points Most recent by Jacqueline Li-Support-Oracle Sales
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Is it possible to massively purge inactive data?Summary: Is it possible to massively purge inactive data? Currently, we are purging Inactive Accounts and Contacts one by one, using their PartyNumber. This question is …
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How to add the "Type" field for addressesSummary: Following the instructions set out in the document, but unable to add https://docs.oracle.com/en/cloud/saas/sales/22d/fadsi/enable-multiple-account-addresses.ht…Robert de Klerk-Oracle 12 views 1 comment 0 points Most recent by Sirajuddin Syed-Support-Oracle Sales
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Best Practices for Industry ValuesSummary: The default values in the Industry Field are not as accurate for our business as we would like, what is the best practice to have your own list of Industries. S…
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Will purged Party Number be reusedSummary: If a record is purged (merged) or manually deleted, will the unique party number get reused after the record is completely removed from the database? Version (i…
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How to enable multi currencies in the opportunity?Summary: **This post was created as part of a How to Service Request (SR) Release: 23A Content (required): I need when opening the currency field the list of values of c…Syed Misbauddin-Support-Oracle 21 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Sales -
How to remove fields from searchHello! I want to remove the fields, 'Record Name', 'Owner' from my search. How can I do that? Thank you. Content (required): Version (include the version you are using, …
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How can we configure the Sales Catalog to see an independent Catalog of items for each Business UnitSummary: **This post was created as part of a How to Service Request (SR) Release: 22D We have many Business Units configured, each one associated to its own Item Organi…
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How to remove comma from a number fieldGreetings! How can we remove the comma from a number field? There is a number field called 'CC', and whenever I enter a large number, it gets separated by a comma, which…
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Cannot access sandbox tool, 'Manage Service Mappings'Hello! I have created a sandbox and added the tool 'Manage Service Mappings'. However, I cannot access the 'Manage Service Mappings'. What could be the reason for this? …
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Can we add one new Detail (filter) to Configuration Visualization from a Saved Search?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: We are trying to create a new Configuration Visualization with Sou…Ionel Spaloghe-Support-Oracle 13 views 1 comment 0 points Most recent by Ionel Spaloghe-Support-Oracle Sales
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Are there privileges that can be used instead of seeded CX ones?Summary: If we want to remove or revoke the following Privileges from the roles, could there be a downstream issue? Privileges name: View Trading Community Resource Deta…
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How We Can See The Product And Product Group LOV in Add Product Action From Digital Sales For LeadQuestion: Leads/Opportunity Screens > Add Product action navigates user to a sub view where search on product name does not return any data **This post was created as pa… -
Unable to set "Blank" value in country fieldSummary: A country field with a LOV type appears in Contact. Every time we attempt to add a new contact, the Netherlands is selected as the default country in the countr…
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How to translate Currency code to another languageNeed to translate SAR code so can see in the Arabic UI with the Arabic meaning in Currency list inside lead and opportunity. -
Sales person user cannot edit Created appointment as added as team member to itSo how can enable sales person user to edit the appointment details when he/she added as team member in the appointment.
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Industry: 2022 NAICSWhen will the 2022 NAICS group be added as a classification category?
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How to enable audit for Industry and Parent Account Fields?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: How to enable audit for industry and parent account fiel…Umamaheswarareddy Ambati-Support-Oracle 2 views 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
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How to switch from the legacy work areas to the new work areas powered by Adaptive Search?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question:[Use the SR details to build a clear summary] How to swit…Umamaheswarareddy Ambati-Support-Oracle 11 views 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
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How can enable product details when Browse catalog inside Opportunity UIHow can enable those data as in PIM the product has already those data
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What's New: Release notification for Cloud Readiness / Sales Force Automation**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: When is the ”what's New" section from Cloud Readiness for Sales Fo…Ionel Spaloghe-Support-Oracle 23 views 2 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales
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Unable to add the Lookup values in 'Opportunity Type'Summary: Need to add values in 'Opportunity Type' from Opportunity Object, but not able to edit/add. Enabled the Lookup tool in sandbox as well. Content (required): Vers…
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Lead Status ValuesSummary: Need to add values additionally in Lead Status Field, but it is not allowing to add a record. How can we add the values in MKL_LEAD_STATUS? Content (required): …
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Contacts ManagementSummary: How do we group or organize or classify Account -> Contacts in an Organization with multiple line of business. Content (required): We have one line of business … -
Is there a way to determine what other fixed choice list field are using a specific lookup?Summary: Content (required): we know that lookup type is reusable, is there a way to determine what are the fields that use that lookup type? Example i have lookup up ty…
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How to enforce a rule to have only one Customer Account for every Customer(organization/person)Summary: Single customer account for a party(either an organization or person) Content (required): Hi Team, As per the Oracle Trading Community Architecture, We can crea…Shashidhar Goud 12 views 1 comment 0 points Most recent by Nicoleta Chiru-Support-Oracle Receivables & Collections