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Access all the ESS logs/Files submitted by other users

edited Oct 2, 2024 5:26PM in Sales 20 comments

Summary:

Hi, Everyone.

Is there a setting/Profile Value to enable in Oracle Sales Fusion / CRM. where all the users with ESS Monitor Role can
access all the ESS logs/Files submitted by other users. we need this for continuous support and troubleshooting.

Following is the sample of the User who submitted/own the Job/Process. the user can access all four files (attachments has 3 more..)

while the next screenshot is for the user who don't own/initiate the job/process: (Attachment contains a single file)

Version (include the version you are using, if applicable):

Oracle Fusion Cloud Applications24C (11.13.24.07.0)

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