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Filtering Out IPs and Agents (Updated July 18, 2018)

Received Response
edited Jul 18, 2018 5:29PM in Commerce 1 comment


Guidance and recommendations on filtering out performance monitoring from your web analytics traffic in OCC.


Oracle Commerce Cloud uses performance monitoring agents. From time to time, the IPs used by these agents change. We recommend excluding the IPs from your web analytics tool, so traffic from these IPs does not affect counts and metrics.

IMPORTANT NOTE: We no longer recommend filtering traffic from Thousand Eyes by domain. Our recommended method is by IP (see attached). If you are filtering Thousand Eyes traffic by domain, we recommend switching to the IP method as soon as possible. We also no longer require filtering of at the same “level” as we do filtering Thousand Eyes by IP (see “Extra Credit” in the attached document).

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