Why does the Dunning Letters have Duplicate Records for each Transaction

Summary:

When we are sending Dunning Letters to the Customer Contacts of Business Unit A

The Standard Dunning Letter is displaying Duplicate Lines for a single Invoice.

Content (required):

Organization Structure:-

One Ledger mapped to One Legal Entity mapped to Two Business Units.

• Business Unit A mapped to Two Inventory Orgs
• Business Unit B mapped to One Inventory Org

Problem Description:-

When we are sending Dunning Letters to the Customer Contacts of Business Unit A

The Standard Dunning Letter is displaying Duplicate Lines for a single Invoice.

I created a SINGLE AR Invoice which was delinquent and past due for a particular customer