You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

HCM Communicate - Primary Email Count is not working as expected

Summary:

Primary Email opened count is not incrementing in the application page as expected and it remains as 0 always for all communication types (Get Responses, Promote Journey and General).

Anyone faced similar issue or how to fix this issue?

Content (required):

Hi All,

Primary Email opened count is not incrementing in the application page as expected and it remains as 0 always for all communication types (Get Responses, Promote Journey and General).

Anyone faced similar issue or how to fix this issue?

Regards,

Ramanathan S

Version (include the version you are using, if applicable):

23B

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!