Benefits:Participation Error for New Hire Life Event

Summary:

Hello, we've been getting the following error for a New Hire Life Event.

'The participation process retrieved no compensation objects based on the selection criteria that you specified. This error occurred in the BUILD_COMP_OBJECT_LIST procedure within the BEN_COMP_OBJECT_LIST package. Revise the participation process parameters by setting an appropriate effective date or making the filter criteria less restrictive.'

Can someone advice on how to resolve?

Thanks

Content (required):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):