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Unable to process the new hire life event for a nonworker — Cloud Customer Connect
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Unable to process the new hire life event for a nonworker

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Summary:

One of our employees deceased and created the surviving spouse as the non worker to continue with benefits. After creating the nonworker, in benefit side cannot process the "Newly Hired" life event and it's showing an error message. This is the first time we received this kind of an error message for nonworkers.

Content (required):

I have canceled the nonworker relationship and added it again but it didn't work.

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Code Snippet (add any code snippets that support your topic, if applicable):


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