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Switching from BI Publisher to Alerts based notifications in Journeys — Cloud Customer Connect
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Switching from BI Publisher to Alerts based notifications in Journeys

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edited Jul 3, 2023 2:40PM in Journeys 2 comments

Summary:

When changing the processing mode from BI Publisher to Alerts based notification, there is a warning message popping out. What does it warn about?

Content (required):

We are on the verge of switching from Checklists to Journeys. One requirement is to also change the message processing mode from BI Publisher to Alerts based notifications. When we did this, the warning below shows up:

Can you please help with explaining what the message warns about? I am thinking there should be 2 situations of journeys impacted about the change: 1) In progress journeys, with all tasks already assigned. 2) In progress Journeys, with pending tasks to be assigned.

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