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Downtime Handling in OIC — Cloud Customer Connect
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Downtime Handling in OIC

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edited Aug 3, 2018 5:49AM in Integration 3 comments

Summary

We encountered intermittent connection (2-3 minutes of random downtime) in OIC

Content

Hi,

 

We encountered intermittent connection (2-3 minutes of random downtime like service not accessible) with OIC, which happens a couple of times in a week. It may not sound a big deal, but this is concerning on a production system, that some integrations are unavailable on that instance (especially there are activities triggered).

Aside from having error handling (integration level), can you suggest how to handle OIC downtime? I can see there's a 'Load Balancer' for every OIC service, any idea how to leverage on this context?

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