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Do Journey Nudges work with Journeys loaded with HDL? — Cloud Customer Connect
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Do Journey Nudges work with Journeys loaded with HDL?

edited Aug 23, 2023 8:26AM in Journeys 5 comments

Summary: I have been doing some testing with the new Nudges for Journeys and they seem to not be working for Journeys loaded using HDL. When I manually assign the same Journey, then run the Nudge, I receive an email notification. When I run the Nudge for a Journey assigned to two people, one that was assign manually and one assigned using HDL, the person the had the Journey assigned manually receives the Nudge.

Is there a reason why Journeys would not be picked up in the Nudge if there were assigned using HDL?

Content (required): NA

Version (include the version you are using, if applicable): 23B

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