Restricting Agent Access

Summary:

Restricting Agent Access

Content (required):

We have created a custom property (attribute) called as Customer Type. We want to restrict access to Customers using this property and roles. It means that a group of agents should be able to access certain customers data based on type, while other group can see other customers.

Version (include the version you are using, if applicable):

23A

Code Snippet (add any code snippets that support your topic, if applicable):