How-Tos
Discussion List
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Is there a way to hide the views menu option from the My Approval Search page?We just want the users to see the quotes needing their approvals and limit their access on searching and filtering quotes from other regions and other sales users. -
Where can I find the original email templates?We need to redo the new account email including recommended products, so where can we find the original template to present a proposal to the business team? -
Sorting Cart Items in OCCSummary: We need a solution to implement custom sorting of shopping cart items according to specific business requirements that persists at the backend level. Content (p…
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Why is the Approval Perform Date is not retrievable from Approval History Submit attribute ?We could not retrieve the Approval Perform Date from approval_histroy_submit_t attribute. Even though it is shown on the Approval Details table, it is not readable in th…
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Does order save add shipping address to the address book automatically?Summary: We're seeing addresses get saved to the logged in customer's address book (shippingAddresses) automatically after they place an order. Is this done on the Store…
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Limit access to SKU level attributesSummary: We need to limit a user so that he can modify SKU level attributes but cannot modify one specific SKU level attribute. Content (please ensure you mask any confi…
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Limit access to change pricesSummary: We need to limit a user so that he can modify product data such as name, description, etc. but cannot modify product prices and SKUs. Content (please ensure you…
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How to integrate CyberSource on OSF?Summary: Is there any information on how to integrate CyberSource on OSF? Version : 22.1.8
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Access agent user data when using "Shop on behalf of the shopper" featureSummary: We need to access the agent's data (id is enough, email would be better) when a "Shop on behalf of the shopper" sales flow is being carried out. Content (please…
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How to return a coupon code when an order was not completed within a period of timeSummary: When a user uses a coupon code and the order remains in a status other than "No Pending Action" for a period of time (for example, 12 hours), the coupon code ca… -
How to prevent saved carts from being deleted by abandoned order service?Summary: How to prevent saved carts from being deleted by abandoned order service? Content (please ensure you mask any confidential information): We recently asked Oracl…
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OCC How to add existing contacts to new subaccounts automatically?Summary: We would like to add the existing contacts to the newly created sub-accounts automatically. Currently we have to do the process manually. Please provide guidanc…
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How to Request a Commerce Environment RefreshAn environment refresh process copies data from a source environment, usually production, to a destination environment, usually non-production, making an entire copy of …
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How to add recaptcha in login and forgot password pageSummary: Hello I need to add reCAPTCHA to the login and forgot password endpoints in the store, and block these endpoints from receiving requests, we are trying to avoid…
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OCC how to migrate purchase lists from one account to anotherSummary: Due to account deduplication, we want to migrate purchase lists from occ account (duplicate account) to another occ account (wining accout) Could you please pro…
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When will it be possible to use webp format images in occ?Is there any study for this to be implemented in future versions?
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Image does not apply new versionIn preview we see the image in red, but in production it remains black (Black Friday) https://www.armazemparaiba.com.br/file/general/arrow-neext-pdp.svg How do I perform…
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how to Oracle commerce cloud instanceSummary: We need to create additional Oracle Commerce Cloud instance. Do not see any additional documents on that. Content (please ensure you mask any confidential infor…
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CPQ Commerce prices, How can I ensure that the price entered is the final price for the quote?In the commerce process, the sales user is responsible for entering the list price for items. We made the price attribute editable, but when the quote is saved, the ente…Inas.Osama 21 views 2 comments 1 point Most recent by Ellen Beres, CPQ Product Mgmt-Oracle Configure Price Quote -
Install vendor scriptWe received information from the RD supplier to install a script after the tag. We inserted it into the footer widget template but we did not see this script being exec…
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Can we enable email alerts for webhook failures?We know service operations in the admin show any webhook failures. But we wanted to setup and email notification to a common DL with IT and Business users to take some a…
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How get Recently Viewed products?Summary: Is there built-in functionality for Recently Viewed products? If not, what would be the recommended way to implement it? My idea is to either add a list of prod…
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how to restrict users to create Quotation in specific Organization (store branch)Business Case: Many branches are created as organizations in Inventory management fusion, and we need to assign each sales user in CPQ only to his branch or branches and…
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How do I ensure Storefront SSO uses SHA256 SAML request encryption?Summary: We're upgrading our Keycloak Server for SSO to 25 and with that, the Java runtime. Since Java 17, SHA1 algorithms were removed. The Storefront is sending the SA…
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How do I configure the product csv file in OCCSummary: We are currently working with OCC and OIC to retrieve the products catalog. The file is generated via an export button and has the full list of columns. We we p…
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produto - order limit globalIs it possible to set the product.orderlimit property to a global value? This property exists for each item in the catalog and limits the quantity to be purchased for th…
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Accounts created on CPQ don't appear on the quotationhow to make Accounts created on CPQ don't appear on the quotation when the value entered in the customer name attribute
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Resend orders (fast)Resend orders (fast) What is the way to have orders shipped immediately or to schedule a reshipment? PUT /ccadmin/v1/webhookFailedMessages/{id}{ "resend": true }
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Change behavior of the category page so that it no longer displays products from child categoriesHello! We have a scenario that we would like to evaluate the possibility of changing. The scenario is as follows: Category "cat1" has a product "prod1" Category "cat2" i…
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OCC Cloud Configuration documentationSummary: Documentation related to the merchant CloudConfiguration Content (please ensure you mask any confidential information): I was reading about one change on 24A fo…