Agent Console
Discussion List
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Access agent user data when using "Shop on behalf of the shopper" featureSummary: We need to access the agent's data (id is enough, email would be better) when a "Shop on behalf of the shopper" sales flow is being carried out. Content (please… -
OCC - Agent ConsoleSummary: We would like to know the below details related to OCC Agent Console: What kind of reporting is provided by Agent Console regarding the user activities? (i.e. w…
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"How can I implement a session timeout warning popup across multiple pages in an agent dashboard?"Hello, I'm building an agent dashboard with multiple pages, and I need to show a session timeout warning popup when the session is about to expire (e.g., 2 minutes befor…
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How do I configure the product csv file in OCCSummary: We are currently working with OCC and OIC to retrieve the products catalog. The file is generated via an export button and has the full list of columns. We we p…
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Is there an option to obtain a list of all users with an active cart in CX Commerce?Summary: Is there an option to obtain a list of all users with an active cart who have not yet converted it into an order in CX Commerce? Content (please ensure you mask…
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occs-agent change historySummary: Changes using occs-agent (client data) Content (please ensure you mask any confidential information): Where can I view customer data change logs using the ...oc… -
API to find all root level orders statusesSummary: I tried to fetch root level order statuses by following the below documentation, but I couldn't able to fetch the data. Anyone please help me to get all root le…
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Generating orders through an AgentIs it possible to implement a security validation method when generating orders through an Agent? For example, requesting the shopper to confirm the order creation in th…
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How to display login user id in order API payloadSummary: We have a requirement to display login user id in order API payload (agent page). We are getting login user id in the URL 'https://a9183356c1dev-admin.occa.ocs.…
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How to list all purchase lists using agent API?Summary: How can I use the listPurchaseLists agent API to get all purchaseLists from all users? We have a use case where a particular user needs to have the privilege to…
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Restricting Agent AccessSummary: Restricting Agent Access Content (required): We have created a custom property (attribute) called as Customer Type. We want to restrict access to Customers usin…
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Is there a way to export the entire website usage statistics data from admin consoleSummary: Hi Is there a way to export the entire website usage statistics data from the admin console. Currently ,We only have the ability to export data by report type. …
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Why Order status is "Faulty" in agent console?Summary: In agent console for a successful order, we are seeing the Order status as faulty. Content (required): In agent console for a successful order, we are seeing th…
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create a method that prevents customers from certain regions from adding items to their cart?Good afternoon! I would like to understand how I can create a method that prevents customers from certain regions from adding items to the cart, in order to prevent them… -
Integration between login in Admin UI and Console Agent with Active DirectorySummary: We need to integrate the login in the admin UI for Oracle Commerce Cloud and Console Agent, with our active directory users, does Oracle allow use SSO with the …
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Development of agent pages - PSFSummary: Is it possible to develop the agent console pages using OSF and maintain the overall site using Knockout.js? Content (required): We wanted to do a development t…
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How to list all the Orders Placed for a Particular Shipping Address State like: District of ColumbiaSummary: The customer would know if there are any APIs available to list all the Orders placed for a Particular Shipping/Billing Address State like Alabama or DC etc... … -
Supplemental Technical Resource Guide for Oracle Commerce Cloud - July 2020Content The Oracle CX Commerce product team supplements our official documentation and Oracle University curriculum with technical content and materials that we believe … -
UPDATED NOTICE: Impact of OJET 7.3.0 Upgrade on CX Commerce Customers. OJET Deadline starts March 31Summary Details on the OJET upgrade, how to determine impact, affected libraries, timeline, and more. Content Oracle CX Commerce is upgrading OJET to 7.3.0 in its Storef… -
Agent UISummary How to see changes made locally on agent console in agent UIContent Hi, I am new to Commerce Cloud I have certain doubts regarding Agent UI. How can the Agent UI…
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Item Level Order CancellationContent Hi, Do we have Item level cancellation as a standard flow in commerce ,just like item level return available as OOTB. Can we cancel a line item of a particular o… -
Gift Registry for Oracle Commerce CloudSummary Integrating Oracle Commerce Cloud with an Open Source Gift Registry AppContent Hi All, Please help me with any suggestion for any Open Source Gift Registry Appli…
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Using ccproxy and Agent Console layouts - is it possible?Summary We are unable to see locally made changes to Agent Console layouts when using ccProxyContent Hi all, We have seen some significant speed and usability improvemen…
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Product Review and RatingSummary Product Review and Rating against each Product from CustomersContent Hi, Please provide an insight on how to bring Product Review and Rating against each product…
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How to Add Custom Properties to Your OrdersContent The attached PDF presents a simple way to add custom properties to your order, as well as cover additional properties now being included in payment Webhook reque…
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Address creation for a CustomerSummary Agent is unable to add an Address for a Customer in CX Commerce Cloud ApplicationContent Hi All, Hope you are doing well. We have created a Customer from the Age… -
Sales – How to Expand Your Business Rapidly with CX Commerce Multisite, 15 May 2020, 8 a.m. PT - SubContent Submit your questions for the Sales – How to Expand Your Business Rapidly with CX Commerce Multisite session to have them answered during the live event. Post yo…
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Audit access over Admin and Agent ConsoleSummary How to get info of audit access over Admin and Agent Console by Rest ApiContent Hi All, I have a requirement of Security Area. They needed request by API to OCC …
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SSO StoreFrontSummary Scope of storefront SSO configurationContent I want the Admin and Agent console to use an SSO provider and the client or user does not have SSO or has another pr…
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Shipment list of Japanese shipping companies.Summary Data creation method for shipping companies other than UPS, USPS and FedEX.Content Hello. Is it possible to output shipping data for shipping companies other tha…