Annual leave Enrolment is not happening on Employee active dates / Employee actual Hire Date

Summary:

Dear Team,

For our UK Annual leave balance loading the system is throwing some errors because the Annual leave enrolment dates are coming from either Legal Employer Seniority date or Enterprise Seniority date.

Below are the two cases, in which the employee actual legal employer Hire dates are different from Annual leave automatic enrolment dates.

However, we have deleted the previous enrolments and again manually enrolled the employees with his new Hire dates and then ran Calculate accruals and balances processes and found the issue has been resolved for those employees.

But, our client is facing with this type of issues and our client is asking the reason for this type of issues.