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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
How to prevent duplicates from appearing in the knowledge attachment search?
Summary:
In the creation of my knowledge I have attached the same file several times in different articles; when I search for that attachment from My Help, it appears several times in the search. How can I prevent it from duplicating?
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