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Insight Tips | How to Create a Unique Open Rate Grand Total Similar to Classic Insight

in Eloqua 2 comments
For more Eloqua Insight Resources, please visit: https://community.oracle.com/topliners/discussion/4470627/eloqua-insight-resource-page

Hey Insight users!

While making the transition from Classic Insight to OBIEE Insight you may have noticed the change in Unique Open Rate calculations when it comes to the Grand Total line of your reports.

For more info on how unique rates are calculated check out this post:

https://community.oracle.com/topliners/discussion/4351932/insight-obiee-demystifying-unique-totals

In this post, we’ll look at how you can create a Unique Open Rate grand total that matches the unique rates you saw in Classic Insight.

As a quick refresh the current Unique Grand total will dedupe records to give you a true grand total. Meaning that if Contact A was in Campaign A and Campaign B they will only be counted 1 time towards your grand total.

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