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How to send follow up email to Sales team when customer did not submit "Contact-us" form

Received Response
in Eloqua 5 comments


We are going to blast a promotional campaign and would like to send a "Follow-up" email for customers who have open email or visited landing page (with the form) but did not submit their information via "Contact-us" form.

The follow up email or the form submission will send to the country Sales email address based on the [Country Code] within the form.

  1. How to setup the country Sales email address by different country and a default value if nothing is selected?
  2. Is it possible to add the form asset into the email during design?
  3. Is there a way to add Sales email address without consuming the Contact volume?

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