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Benefits Default Enrollment Results in NO Election

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in Benefits 15 comments

Summary:

I have a requirement for when an employee loses eligibility for Plan A Option 4, they are automatically moved down to Plan A Option 2 when a dependent ages out.

Content (required):

I have setup a Default Enrollment fast formula that correctly returns AUTO_DEF_VAL = Y for Plan A Option 2 when the Evaluate Life Event Participation process is run.

The issue is that during the Enroll in Default Benefits process, I receive an error, "ORA-20001: You need to select more options to enroll in this plan. Select at least 1 options. Details: The plan type name is Plan A."

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Because the formula is returning the correct AUTO_DEF_VAL I am thinking that there is a missing link somewhere in the plan or program.

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