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Solutions to journey needing to flow to various teams
Summary:
Solutions to journey needing to flow to various teams
Content (required):
Hello
We are attempting to create a journey for a returner to the organisation ( due to Mat leave for example) and the process needs to flow through various teams.
1. line manager to complete details about the returner.
2. Recruitment team to action 3 tasks
3. Onboarding team to action 4 tasks
4. Line Manager to confirm details.
While looking at this, it has raised a couple of questions:
1. Is it possible for the journey to be sent to the whole team ( recruitment for example) and then an individual in the team can claim this (via a notification?) and perform their tasks?