You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to associate a DCS contact with a Fusion contact?

Received Response
37
Views
1
Comments

Summary:

Associate a DCS contact with a Fusion contact

Content (required):

We know that using the Digital Customer Service (DCS), it is possible to create a Contact to access the DCS, through selfRegistration.


However, when our user informs a CPF on the Sign-up page, the DCS system must check if this CPF already exists in a Contact and if it exists, just link this DCS contact to the Fusion Contact.


Today DCS creates a Contact by linking it to an Account, and what we need is to associate a Contact that comes from DCS with a Contact that already exists in Fusion.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!