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why is my instance got terminated, while im don't cross the rules

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Content (required):Hi! My instance got terminated, in yesterday. It said, "You need to connect to a live agent, to reenable your instance", but i got power outage... So i looked up today, and a i see my terminated instance... I don't know why... I spent a lot of time, to make project, and i think, its now gone... Anyone know, can i get it back, or its deleted forever?

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