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Customer Log in Stats on CP pages

edited Aug 17, 2023 2:02PM in Reporting & Analytics for B2C Service 2 comments

Summary:

My customer uses multiple CP launch points but one of which involves the customer to log in to access the functionality provided by the custom objects.

We have been asked is we are able to provide a list of contacts who are yet to log into the CP. I have created a report which applies the same filters to segment the contact set to this specific function and added a link to clickstreams.app where the value = 1 (End User Pages) or Null

This provided the correct number of contacts but I am not too confident of the numbers based on the clickstream stat (works out at 6.5% of users have logged in)

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