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Part details section in Service Request Redwood User experience

in Fusion Service 3 comments

Summary:

Unable to find 'Part details' section in Service Request Redwood User experience.

Content (required):

We have enabled the Redwood user experience in the service offering for service requests and generic work orders. As per the oracle documents and other cloud community threads, all the features available in classic service request UI are expected to be available in the redwood UI as well.

How to enable the 'Part details' tab in redwood service request UI, to get the add part details page to initiate sales orders for parts return and depot repair. Please share any document or reference available.

Currently, this section is visible in our classic service request UI.

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