Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO)
Summary:
Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO). Based on documentation that I have come across, the Included Warranty subscription will get auto-created once the Asset Lifecycle Tracking task in Order orchestration process is completed. However, we are unable to get this subscription automatically created.
On the flip side, if I click on Manage Asset>Create, and then create an IB Asset manually, it triggers the Included Warranty subscription creation.
Has anyone come across the same issue? I confirm that all the required steps to configure the item and subscription have been followed per the documentation.
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