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Work Info Section Displays Primary Assignment Info even when Journey assigned to Secondary assignmen — Cloud Customer Connect
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Work Info Section Displays Primary Assignment Info even when Journey assigned to Secondary assignmen

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edited Sep 4, 2023 8:15AM in Journeys 1 comment

Summary:

Work Info section on the Journey does not display secondary assignment information despite assigning it to the secondary assignment

Content (required):

Using 'Allocate Checklists' when an Employee has multiple assignments, the application allows us to assign the checklist to a specific assignment and we are also able to confirm the same from the per_allocation_checklist table.

However when we open the Journey the Work Info section displays the primary assignment info and not the assignment that it has been assigned to. We have a business case to show the assignment

that it has been assigned to .

Any one else faced this issue ? Probably something that needs to be looked into by Oracle ?

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