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Unable to change installment due date for BFB Transactions — Cloud Customer Connect
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Unable to change installment due date for BFB Transactions

Received Response


We want to change the due date at Installment level for certain BFB (Balance Forward Billing) transactions, but system does not allow.

Content (required):

When we were trying to create through REST API, we are getting below error:

You can't update the installment because the invoice is included in a balance forward bill. You can't make changes to balance forward bill invoices. (AR-857774).

Are there other customers with similar requirement? Can you please share any potential solutions on how due dates can be updated on an invoices with BFB Payment terms?

Version (include the version you are using, if applicable):

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