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Why are questionnaire responses not available via Checklist Real Time after archiving journey ? — Cloud Customer Connect
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Why are questionnaire responses not available via Checklist Real Time after archiving journey ?

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edited Sep 12, 2023 6:31AM in Journeys 2 comments

Summary: Journey had HR Checklist questionnaire. Journey questions were completed. After archiving the journey, the questionnaire and the responses are no longer available via the Workforce Management - Checklist Real Time subject area. Why?



Content (required): Do we now need to either not archive this type of Journey and/or generate a query to extract all of the results prior to archiving?


Version (include the version you are using, if applicable): 23B


Code Snippet (add any code snippets that support your topic, if applicable):

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