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The person is not eligible for this task because of null

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in Journeys 1 comment

Hi,

what does it mean the error: "The person is not eligible for this task because of null". We find this error in diagnostic test analysis, but we don't know how we can resolve the issue.

 I give to you the journey details:

The journey has 7 tasks:

  • the first is a questionnaire task - performer: Initiator
  • the second is an advanced task with an application task and a report task - performer_ Initiator
  • the third is an advanced task with an application task and a configurable form task - performer: area of responsibility
  • the fourth is a manual task - performer: Initiator (this task has an activation criteria: only if in the configurable form of the task number 3 the performer select the value N, this task is allocated)
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