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Lock Box Integration Questions

edited Sep 22, 2023 5:21PM in Receivables & Collections 2 comments

Summary:

We are intending to use Receivables Standard Receipt Import FBDI Template for the purpose of upload file creation similar to BAI2 format for Lock Box integration. I have managed to use the Transaction Reference field in this file and was able to create receipts and apply an invoice. However, the cash receipting scenarios that were presented to me are much more complex and I would like to seek your experience's, best practices etc in Lock Box context..

Below are some of the questions, if possible suggest any materials I could look to research options.

1/ What is the use case for Customer Reference field/s?

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