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Standard Dashboard Knowledge Management Views

in Help Desk 1 comment

Summary:

Running the standard dashboard "Knowledge Manager Views" and setting the filter Show View: SR Links here I have this graph

Doing some data comparison between the numbers of Article Links in the graph and inside the SRs some number don't match.

eg. on 20/07 I have 3 Sr created with Article link inside but on graph it does not appear.


How works the calculation of Article links column?

Content (required):

Understanding on Article links column works.

Version (include the version you are using, if applicable):

23B

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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