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Error with dashboard linked to a infolet

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Summary:

Hello,

I have 3 infolets in the initial page and all are linked to a dashboard created at BI.

When i put in page compose the path to the dashboard, the preview show perfectly to me, but when i try to test with the user that will consume this infolet, I get the error U9KP7Q94. The dashboard is not showing.

The issue is happening with all users with a custom role BAM - Ejecutivo(ACC_GERENTE_UNIDAD_ZONA_CUSTOM).

What may be happening?

I reviewed all the permission at BI side and when i try to execute the report at BI side, works fine for the users, only in this specific scenario it's occurs.

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