Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to override customer site in subscription management for billing with different customer site

in Subscription Management 5 comments

Subscription is created with customer OSR 123, however the requirement is that the billing in AR should go to the customer with OSR 456.

We've found that passing the ORIG_SYSTEM_BILL_CUSTOMER_ID and ORIG_SYSTEM_BILL_ADDRESS_ID values for other customer OSR in subscription custom text fields and updating the Subscription AR integration management algorithm, we are able to create the invoice in AR with required customer OSR, however this is a manual process for users to enter the values for ORIG_SYSTEM_BILL_CUSTOMER_ID and ORIG_SYSTEM_BILL_ADDRESS_ID in a subscription.

Is there an option where if we elect the specific OSR value from custom choice list created in Subscription fetches the corresponding values of ORIG_SYSTEM_BILL_CUSTOMER_ID and ORIG_SYSTEM_BILL_ADDRESS_ID in the two custom text fields in subscription ?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!