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Is it possible to add action reason field (e.g. termination reason) in potential duplicate screen? — Cloud Customer Connect
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Is it possible to add action reason field (e.g. termination reason) in potential duplicate screen?

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Summary:

We have a requirement to include the action reason (specifically termination reason) in the potential duplicate screen. When checking for duplicates, and the potential duplicate screen appears, business wants to see if the candidate was a voluntary severance leaver so that they won't be offered anymore.


Is this possible? Appreciate your input on this! Thanks.

Content (please ensure you mask any confidential information):

Action reason is from this field (in green box):


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23C

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