What's new in Customer Journeys?

Connect and learn more! ×
How does tokens in Oracle Communicate work — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How does tokens in Oracle Communicate work

Received Response


Hi Experts,

I would like to understand how tokens in email templates work, as I tried the seeded one and it is not fetching the details from Fusion.

For example, I used "First Name" token in the email template and sent a test mail, but it didn't display the value even though First name field has a value in Person Information page.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!