In Field Service Cloud, how to invoke Google Maps suggestions
We are having issues when the Technicians are using the "Navigate" option on the app, instead of sending the co-ordinates, we are now sending the address : Number, street, City, Zip when invoking google maps.
For example our Launch application url has changed to geo:0,0?q={caddress} {ccity} {cstate} {czip} from geo:0,0?q={acoord_y},{acoord_x}
The problem we are facing is that - when google maps is invoked and there is a difference between google's suggested address and our address, the maps still point to the wrong address.
A way to describe is that when we click on navigate and google points to the wrong address on google maps, however, if the user goes to the address bar (which has the current address populated) and selects google's first suggestion - it sends us to the right address.