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Getting an error to select an option on an automatic benefit

Received Response

We have a Basic Life plan that every employee is eligible for based on a multiplier of their salary. This is an automatic benefit and the only participation that an employee has for it is to elect beneficiaries.

The error states that employee must " more options to enroll in this plan. Select at least 1 options. The plan type name is Basic Life."

Only a handful of employees have come across this issue here on the 3rd day of Open Enrollment.

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