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Schedule multiple activity with same start time

Received Response
edited Nov 6, 2023 2:56AM in Field Service 1 comment

Hello All,

We are integrating Oracle WACS (Work and Asset Cloud Service) with OFS to manage work orders for crews. Work orders will be created in WACS and will be pushed to OFS for scheduling. We are facing one challenge with one of the major activity scheduling usecase

In WACS multiple WO activities can be created and assign to same crew. The WACS crew (Mechanical Maintenance) has 7 technicians (In OFS these 7 techs are under Mechanical Maintenance Dept bucket) . How these multiple activities from WACS can be scheduled to same team/crew in OFS with same start time?

Though the teamwork approach can tell those 7 technicians to assist in these 3 activities, its unable to schedule these 3 activities with same start time in the same team.

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