Task to the department manager
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My client requests that the performer of task on a journey will be the department manager of the employee.
If the employee on whom the journey was activated belongs to Department 1 the manager of Department 1 will receive the task, if the employee on whom the journey was activated belongs to Department 2 the manager of Department 2, and so on
Position synchronization is used and the line manager is not always the manager of the department. From what I understand, the solution could be the use of AOR based on hierarchy type responsibility scope.