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Mass/Repeating Activity Creation - No User ID in History

in Field Service 1 comment

Summary:

When a mass/repeating activity is created, any scheduled outside 30 days are not created as a 'real' activity but retain a template ID - at day 30(as per config in business rules) a real activity is created for the relevant date.

What we are seeing is that no User ID is displayed in the History which means that there is no way to identify who created it - in some use cases, the mass/repeating activities may have been created months before and this information is often required to understand the need for them.

Can you clarify if this is expected behaviour or should the History display the User ID?

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