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Redwood HR Help Desk - Remove a field in the Copy Help Desk Request - 23D

Received Response


Hi All,

I am trying to hide a field in the Copy Help Desk Request form. However when try to edit the form in VBS the form does not display. Also there does not appear to be any ruleset for the copy help desk request form. Below is a VBS screenshot when I edit the Copy help desk request form via visual builder.

Below is the list of flows available in VBS.

I have successfully hidden the field in the following flows:

Create HRHD Agent Flow

Create HRHD Emp Flow

Edit HRHD Agent Flow

Edit HRHD Emp Flow

Content (please ensure you mask any confidential information):

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