What's new in Customer Journeys?

Connect and learn more!
How to set up Case types and Primary Households in Case management for HR Help Desk? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to set up Case types and Primary Households in Case management for HR Help Desk?

Accepted answer
41
Views
4
Comments

Summary: How to set up Case types and Primary Households in case management for HR Help desk ?


Content (please ensure you mask any confidential information): While editing a case, the Case type and Primary Household field dropdowns are blank. How to setup/add case types and primary households for a case?


Version (include the version you are using, if applicable): 23D


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!