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Notification Line Manager was redirected to 'My Journeys' page instead of 'Assigned Journeys' — Cloud Customer Connect
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Notification Line Manager was redirected to 'My Journeys' page instead of 'Assigned Journeys'

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Summary:

Hi All,

We are facing the below issue.

Journey Category : Offboarding Journey

Task Performer : Line Manager

Line Manager received reminder notification to perform the task in the off-boarding journey. However, when he/she clicks that link, it redirects them to 'My Journeys' page (instead of 'Assigned Journeys') and shows no details.

This has caused lot of confusion for line managers. We are experiecing this only in offboarding journeys.

Content (please ensure you mask any confidential information):


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Code Snippet (add any code snippets that support your topic, if applicable):

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