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How can I re-evaluate already Processed absences — Cloud Customer Connect
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How can I re-evaluate already Processed absences

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When a Work Schedule is updated after the event how can we recalculate the absence records?

Content (please ensure you mask any confidential information):

In our organisation, we use Work Schedules. Whenever anyone makes a Leave Absence request the form will use the appropriate Work Schedule to calculate the correct times and durations of the absence (in hours) making the leave request easier for the employee.

We have had a few instances where a Work schedule was incorrect, and it was discovered after leave had been booked and was corrected "in Arrears".

We then have to run the Evaluate Absences Process.

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