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Inactivating Corporate Card Transactions — Cloud Customer Connect
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Inactivating Corporate Card Transactions

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Old corporate card refund is stuck, if we inactivate the transaction does it "hide" the transaction altogether so the card won't show as unbalanced?

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We have a refund we cannot process, we can withdraw the report via a delegate and recoup the funds some other way, but when "inactivating" the transaction will it be completely hidden almost as if it has been erased until reactivated?

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