Unable to inactivate/remove corporate card expense item

Summary:

Currently, we are facing an issue wherein the corporate card expense item cannot be removed/inactivated from a person's queue.

This expense item is a duplicate as per user; hence, we are looking for a solution as to how it can be inactivated or removed because user has no option to do so(as the action button for delete/remove is greyed out)

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

23C (11.13.23.07.0)

Code Snippet (add any code snippets that support your topic, if applicable):