You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Service Request Category Setup and Maint Redwood pages

In CX Service 23D the Manage Service Request Categories setup task is a Redwood page. We added 2 custom attributes to the Category object in App Composer and published the sandbox. In VBS, we added the new attributes to the layouts of the Detail, Create and Edit pages. But the new are not rendered on the Categories page in either Design, Live or Preview modes. In fact, the columns of the default layouts don't agree with what we see on the page. It seems like we are modifying the wrong layouts but we're using the link in VBS to

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!