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PO UOM Incorrect, Returned partial items, Supplier issues Credit Memo — Cloud Customer Connect
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PO UOM Incorrect, Returned partial items, Supplier issues Credit Memo

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Hello,

I'm asking for help with the below scenario.

  1. A Purchase order was issued for 25 units of tubing, at $2.43 each
  2. The price billed by the vendor was 25 at $60.75 each, total $1,518.75
  3. The Oracle invoice line is 1 item at $1,518.75
  4. Buyer returned 24 units
  5. Credit Memo received from vendor and in Oracle at $2.43 each

Questions:

  1. Should the requestor approve the invoice as is? Can or should it be changed to show the correct unit number and price each?
  2. How do I apply the credit memo for the dollar amount and to update inventory?

Thank you,

Cris at Allen Institute

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