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welcome onboard email for approved supplier is not sent to supplier email with the log in credintial

Summary:

Hello everyone,  I'm encountering a problem when trying to initiate a welcome onboard email containing the username and password for approved suppliers. I've followed the guidelines outlined in this document: https://docs.oracle.com/en/cloud/saas/procurement/23d/oapro/specify-user-category-for-new-supplier-users.html#s20071285 . It's worth noting that even when the user category was set to DEFAULT, there was still no triggering of the email.

supplier user created as per the document and standard message is used,please check attached screenshot


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