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Is there a way to manually Reopen Completed Journey?

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edited Dec 19, 2023 6:51PM in Journeys 3 comments

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Hello experts,

as HR, we Reopened task for a completed journey. However, when the employee access Journey task they can still see Journey under completed status but at the same time they can see 0 of 1 task as highlighted. Is it possible to reopen completed journeys? If so, how can we do it?

Please, see the attached screen.

Thanks in advance for your time!

Kind Regards,

Valerio



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