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How to get number of records created (SFA/CPQ) in realtime without impact performance?

in Sales 2 comments

Summary: We need to know how we can get the number of records created in the last 5 minutes for the objects Service Request, Quotes and Orders.


Content: This information is necessary for an internal monitoring system that could help to show in the company if any systems have a problem (or are down) and the quantity of record created for the mentioned entities in the last 5 minutes.

One option we are considering is an OTBI report, but we know that could impact in the performance of the production environment.


Version: Sales Force Automation 23C integrated with CPQ (23C patch 8)

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